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Securing Our Borders

The Immigration and Checkpoints Authority (ICA) is responsible for securing Singapore's borders against the entry of undesirable people and cargo through land, air and sea checkpoints.

ICA also administers immigration and registration services, such as issuing passports and identity cards to Singapore citizens, and immigration passes and permits to foreigners. As a security agency, we enforce laws and regulations relating to immigration and registration.

 

What We Do

ICA keeps our borders safe and secure against the entry of undesirable persons and cargo through our land, sea and air checkpoints.

ICA also performs national registration functions, oversees the issuance of immigration and travel documents for Singaporeans and foreign visitors, and conducts operations against immigration offenders.


Legislation

Our laws on immigration, registration and checkpoints include the following:

Initiatives

We are constantly working to enhance our operational excellence and building capabilities for the future. Our latest initiatives include leveraging technology to improve our checkpoint and services centre capabilities, so that we can provide secure, convenient and hassle-free experiences to travellers and customers.

 

New Clearance Concept (NCC) 

At the checkpoints, ICA’s New Clearance Concept (NCC) aims to have most travellers move through automated lanes when they enter and leave Singapore. This provides both efficient immigration clearance and ensures the security of our borders. Some of the necessary technology (below) has already been put in place. 


Services Centre Next Generation (SCNG)

At the services centre, ICA envisions ‘3N’ for customers: “No Fuss; No Visit; No Waiting”. We will leverage a combination of technology, biometrics and customer-friendly processes to enable us to achieve this SCNG vision. Through these initiatives, customers can increasingly transact on-the-go, instead of having to transact face to face, over the counter.


 

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